Customer Success Stories
Learn how enterprise brands and retailers use Constructor
Constructor serves billions of queries every day, generating metrics essential to our customers’ success. Learn what inspired these customers to try Constructor — and what results they were able to see.
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Fisheries Supply is a B2B marine parts supplier and one of the largest distributors of marine products in the United States.
With improved search and browse, Fisheries Supply is consistently serving attractive results and providing an improved B2B customer experience on top of revenue lifts.
+15%
in revenue per user
"The thing that I appreciate the most about Constructor — other than just the product itself — is that they’re a partner that truly wants to hear and incorporate feedback from customers and not build features in a vacuum. And that's really what we value in a software partner.”
Kyle Sutter
VP of Technology, Fisheries Supply
Grove Collaborative is the world’s first plastic-neutral ecommerce company and supplier for brick-and-mortar retailers.
Since implementing Constructor products in 2023, Grove Collaborative has seen considerable return on their investment.
20.07X
in overall ROI
"The Constructor partnership has been great. The team is very supportive [and] responsive to our questions and needs that we express. From the beginning, I have felt that they listen closely to understand our goals and take our questions and feedback seriously."
Allie Andersen
Senior Site Merchandising Manager, Grove Collaborative
Bonobos, a fast-growing digitally native brand with an expanding catalog and a growing multi-channel strategy, lives and breathes online clothes shopping.
Constructor drove 9% more search revenue than Bonobos’ legacy search platform, on top of a 6% lift in browse conversions, a 92% lift in recommendations conversions, and a 22% lift in recommendations AOV.
+92%
in recommendations conversions
"With Elasticsearch, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that. Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for the business results we care about."
Britt Ballard
Senior Director of Engineering, Bonobos
Rugs Direct is the nation’s leading source for area rugs. It boasts a vast yet curated assortment of premier rugs for both consumers and trade professionals.
Constructor generated a 16.5% increase in average order value compared to Rugs Direct’s legacy search platform, on top of a 13.5% lift in revenue per visitor — two of Rugs Direct’s most valuable business KPIs.
+16.5%
in average order value
"Other vendors claimed that they had AI capabilities, but either it wasn't clear where the technology was applying their learnings, or AI was slated somewhere far down the roadmap. AI is inherent in the foundation of Constructor's technology and they demonstrated that they could align their tool with the business KPIs that I cared about. The Constructor team has a forward-thinking product, and they continue to deliver impressive customer service. That's a rare combination."
Sharon Gautschi
Chief Merchandising Officer, Rugs Direct
Princess Auto is a privately owned Canadian retail chain founded in 1933 that’s focused on providing unique tools and equipment to tradespeople, farmers, inventors and industrial workers across Canada.
Constructor generated a 22% increase in conversion rate compared to Princess Auto’s legacy search platform, on top of a 14% lift in AOV and a 247% lift in revenue per visit.
+22%
in conversion rate
"Many tools take a long time to engrain into your business, and it can be a while before you see results. Constructor proved to be different. After installing Constructor, we saw great results nearly immediately - conversion rates are up, our customers are finding what they need faster, more users are using search - because it works. The proof process also allowed us to find and act on valuable insights within our existing manual processes long before we actually went live."
Dave Matthes
Imagination Leader, Princess Auto Ltd.