AI Shopping Agent
Help your online customers discover great products faster
Constructor's AI Shopping Agent is purpose-built to increase revenue for enterprise ecommerce by giving shoppers an engaging, human-like experience that helps them explore new items they want to purchase.
What We Do
Our AI Shopping Agent lets shoppers interact with your website just like they would with a human
Your customers often don’t know what to search for, or where to find it.
Our AI technology helps educate and engage them during their buying journey, leveraging real-time data analysis to offer highly personalized product recommendations, answer questions in real-time, and guide shoppers to best-fit items.
By mimicking the experience of interacting with a knowledgeable store associate, the AI Agent ensures that every customer feels supported and understood, leading to a more seamless and satisfying shopping experience that improves conversions, AOV, LTV, and brand trust.
Help customers solve problems and discover new products
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Offer shoppers the trusted advisor experience, without needing to shop in-store
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Implement your AI Agent in multiple ways, including search bar modes and intent-based suggestions
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Create domain specific Agents to help shoppers via LLM Model training, specific domain and catalog context, and prompt engineering
- Use sentiment analysis to better gauge customer emotions and provide contextually appropriate, personalized responses
Engage and educate your customers through content
- Give customers a series of attractive, tailored product results, along with an explanation for why they need them
- Turn your platform into a hub for education and learning — not just transactions
- Return product results, refinement suggestions, site content, guides, and task-specific instructions to aid on the educational journey
- Make educational content an ecommerce strategy pillar to increase brand affinity and customer retention rates
Protect customer data with confidence
- Secure, safe AI, with no personally identifiable information (PII) passed to LLMs
- Adhere to global privacy standards, such as GDPR and CCPA
- Limit data exposure, reducing the potential for breaches or misuse of personal information
- Foster trust and confidence in your brand by implementing advanced data protection measures
Industry Applications
How leading industries put AI-powered shopping to work
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Fashion shoppers often arrive with inspiration, but not well-defined descriptions of what they need. Our AI agent turns vague intent (i.e., “something for a summer wedding,” “comfortable work pants”) into precise, personalized product recommendations grounded in style, fit, and size availability, as well as past purchases and shopping history. It understands outfit goals, occasion-based shopping, and nuanced preferences — offering real-time assistance so shoppers find the right look faster. This reduces returns and increases conversions for ecommerce fashion & apparel companies.
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Grocery shoppers want substitutions and smart list-building, quickly. The AI Shopping Agent understands dietary restrictions, brand preferences, household routines, and frequent purchases. It can build entire carts from natural-language requests (like “plan a week of vegetarian dinners”), suggest product replacements when items are out of stock, and surface promotions customers actually care about. This results in faster trips, larger basket sizes, and increased customer loyalty.
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Furniture purchases are high-consideration and detail-heavy. Our AI Shopping Agent helps shoppers navigate measurements, materials, styles, compatibility, and inventory without frustration. It can answer questions about dimensions, suggest coordinating pieces, guide room-by-room projects, and offer budget-friendly alternatives. The result is a confident buyer who gets suggestions that fit their space and their vision.
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With large, diverse catalogs, shoppers often struggle to find relevant items quickly. Use the AI Shopping Agent as a universal product expert across categories — from electronics to beauty to home — and guide shoppers based on intent, budget, and compatibility needs. It reduces friction in multi-category journeys, helps shoppers compare prices and products confidently, and lifts conversion across the entire store.
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Help consumers find the perfect products from the get-go with Constructor’s AI Shopping Agent, an agentic AI solution that jumpstarts early-stage discovery with targeted Q&A. This AI shopping assistant anticipates needs, refines recommendations in real time, and keeps shoppers on-site by providing high-quality guidance. The result is a differentiated experience that strengthens loyalty and drives repeat purchases.
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B2B buyers require precision, technical accuracy, and speed. The AI Shopping Agent helps them find the exact SKUs, compatibility requirements, parts, or bulk orders they need — using natural language instead of complex filters or manual search. It handles spec-driven queries, suggests cross-sells based on industry logic, and reduces time-to-purchase for customers who value reliability and efficiency. The agent becomes a knowledgeable digital sales rep that improves both self-serve buying and account rep workflows.
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Best new ecommerce solution in the world
A shining example of “retail brilliance”
A game-changer in the ecommerce space
"AI Shopping Agent “provides a trusted-associate-like experience in ecommerce — setting a new standard for interactive and personalized product discovery… The tool’s innovative approach and proven results highlight its potential to transform online shopping.”
Best new ecommerce solution in the world
A shining example of “retail brilliance”
A game-changer in the ecommerce space
"AI Shopping Agent “provides a trusted-associate-like experience in ecommerce — setting a new standard for interactive and personalized product discovery… The tool’s innovative approach and proven results highlight its potential to transform online shopping.”
Best new ecommerce solution in the world
A shining example of “retail brilliance”
A game-changer in the ecommerce space
"AI Shopping Agent “provides a trusted-associate-like experience in ecommerce — setting a new standard for interactive and personalized product discovery… The tool’s innovative approach and proven results highlight its potential to transform online shopping.”
Best new ecommerce solution in the world
A shining example of “retail brilliance”
A game-changer in the ecommerce space
"AI Shopping Agent “provides a trusted-associate-like experience in ecommerce — setting a new standard for interactive and personalized product discovery… The tool’s innovative approach and proven results highlight its potential to transform online shopping.”
The New Discovery Layer: Preparing Retail for Agentic AI
We're witnessing the early stages of a radical shift in digital commerce: the rise of AI shopping agents. It's a transformation that redefines discovery, giving shoppers a new way to find products and make purchasing decisions. But unlike previous shifts that primarily changed where people shopped, the agentic era changes who — or rather, what — does the shopping.
Our Solution
AI Shopping Agent works seamlessly across Constructor's holistic suite of tools
Our powerful AI Shopping Agent is part of Constructor’s holistic suite of products that were purpose-built from the ground up to drive more revenue for enterprise ecommerce.
AI Shopping Agent is anchored on a constant user feedback loop derived from your shoppers’ unique Clickstream data, and augmented by the latest in NLP, transformers, and LLMs.
Our powerful AI Shopping Agent is part of Constructor’s holistic suite of products that were purpose-built from the ground up to drive more revenue for enterprise ecommerce.
AI Shopping Agent is anchored on a constant user feedback loop derived from your shoppers’ unique Clickstream data, and augmented by the latest in NLP, transformers, and LLMs.
A fully integrated suite of ecommerce search and product discovery solutions
Frequently Asked Questions
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Generic AI shopping assistants give broadly relevant suggestions, but they don’t understand the individual behind the query. They can't, because they aren’t trained on your own ecommerce data. Constructor’s AI Shopping Agent is trained on full, verified shopper clickstream data. When paired with our proprietary machine learning algorithms, this means consumers receive personalized shopping experiences that are simultaneously optimized for critical ecommerce metrics, like conversions, AOV, and LTV.
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The AI Shopping Agent understands intent by combining natural language understanding with real shopper behavior and commerce-specific AI. It interprets conversational user queries like a human, learns from your shoppers’ actions (clicks, add-to-carts, purchases), and uses your product catalog and merchandising logic to surface the most relevant products. This blend of context, behavior, and ecommerce intelligence lets the agent guide shoppers with personalized, conversion-driving recommendations.
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Our AI-powered shopping assistant automates manual busywork so merchandisers can focus on strategy. In other words, it handles repetitive decision-making at scale while giving teams more control, visibility, and time back.
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It doesn’t rely on keywords alone. It understands context and intent. This is due to our AI agent using real-time user behavior, product data, and the latest AI technologies (natural language processing, transformers, and LLMs, to name a few) to dynamically tailor responses for every session.
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Yes, it integrates well with multiple platforms and other components of your ecommerce tech stack. But in order to work optimally, the AI assistant should be part of Constructor’s broader suite of product search and discovery solutions. Built on Constructor’s Native Commerce Core™, it draws on signals from Search, Browse, Collections, Recommendations, etc. to deliver accurate, personalized guidance. When deployed alongside these products, the agent has a deeper understanding of shopper intent and behavior — resulting in stronger performance and more consistent outcomes.
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Most customers begin proving value through Constructor’s Proof Schedule in a matter of weeks. During this data-driven, low-risk pilot program, our team uses your real customer behavior data, runs tests, and shares transparent results so you can see the tangible ROI — in revenue, conversions, and improved customer engagement — before making a commitment. If satisfactory, we can have ASA officially live on your site and mobile app soon after.
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Customers using Constructor’s AI Shopping Agent reap valuable insights and meaningful lifts in conversions, revenue, and other ecommerce-specific metrics because of the AI tool's advanced capabilities under the hood. In the case of Belk, shoppers who used the AI-powered agent converted at more than twice the rate of shoppers who didn't use it.
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Yes. It adapts to different catalogs, verticals, and shopper behaviors across markets. Regional preferences, naming conventions, and localized behavior all feed into the engine, providing hyper personalized experiences no matter the vertical nor location.
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The agent is an intelligent system that can automate tasks, perform predictive analytics, and more, but merchandisers are the ones left to ultimately set rules, user preferences, compliance guardrails, and curated outcomes based on their business strategy. The agent cannot override them and can only act as guidance.
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Absolutely. The agent scales for complex catalogs, detailed product specs, and long decision cycles — making it well suited for both B2B distributors and manufacturers. On the B2C side, retailers enjoy the benefits of an always-on virtual assistant that is forever answering questions and surfacing best-fit products despite ever-changing customer behaviors and preferences.
Uncover lost revenue opportunities with a complimentary Search Experience Audit.
According to the 2025 State of Ecommerce Search & Product Discovery Survey, nearly 70% of shoppers think the search function on retail websites needs an upgrade. Our team has run over 1,000 A/B tests to identify easy-to-implement algorithmic and UX improvements that get results. Use their research to your advantage with a complimentary Search Experience Audit — no strings attached.
- Analyze your search results quality
- Identify "no results" pages
- Pinpoint irrelevant results for long-form queries
- Uncover UX opportunities for Search, Autocomplete, and PLPs
According to the 2025 State of Ecommerce Search & Product Discovery Survey, nearly 70% of shoppers think the search function on retail websites needs an upgrade. Our team has run over 1,000 A/B tests to identify easy-to-implement algorithmic and UX improvements that get results. Use their research to your advantage with a complimentary Search Experience Audit — no strings attached.