Customer Success Stories

AG Jeans is a premium denim and lifestyle brand where fit, fabric, and finish matter — and where the online experience has to do more than simply “return results.”

Constructor drove a 16% lift in conversion rate, as well as other significant lifts in add-to-cart rates and units per transaction.

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+16%

conversion lift

"The whole experience has been fantastic — start to finish. I'm impressed with continuity from pre-sales to actual sales to driving the implementation. Your team is very coordinated. It seems like things shift from one face to another, seamlessly. I think that’s rare in the SaaS enterprise space. So, keep doing what you're doing."

Milosh Nikodijevic

Director of Product Management, AG Jeans

Saatchi Art is one of the first and largest online art marketplaces, connecting artists and collectors across more than 110 countries.

Constructor drove a 47.29% lift in RPV, as well as other significant lifts in conversion rate and purchase revenue.

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+47.29%

RPV

"We like the approach that Constructor has with affinity index with personalizing results, and group attractiveness vs individual attractiveness. That’s really important to us to provide individualized results. We also like the hands-on approach of your team … [particularly] the fact that the support was and will be very involved. We have dedicated people working with us, including engineers supporting us during [and after] the integration. We felt that with other vendors, we wouldn’t have that, or if we did, it would be for an additional cost."

Alex Kim

Director of Product, Saatchi Art

Finnish Design Shop — one of the largest online stores for Nordic design — set out to expand its international reach and deliver a localized shopping experience that felt as effortless abroad as it did at home.

Within several weeks of launching Constructor on their website after doing the Proof Schedule, Constructor’s AI-first Search, Browse, and Recommendations products delivered strong initial gains in conversion rate, RPV, and average purchase revenue.

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+5.9%

RPV

"What we were really happy about were the new capabilities that let us step in and react quickly. We can now modify product listings to display only in-stock products and hide those that are out of stock. And of course, we’ve enjoyed seeing how the algorithm lifts relevant and trending products. It’s far more reactive to what people are actually engaging with, rather than delivering a static experience. … It’s given us capabilities to deliver an individual shopping experience to each customer."

Kristian Lindqvist

Head of Data and Strategic Insights, Finnish Design Shop

flaschenpost is a leading German on-demand delivery service offering beverages, groceries, and household essentials with two-hour delivery across 200+ cities.

Constructor drove a 4.14% relative lift in sitewide search conversion, as well as a significant reduction in zero-result queries, manual merchandising work, and more.

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4%

search CVR

“We weren’t just trying to fix relevance. We needed a system that understood what ‘good’ actually means in a supermarket context — not just what matches a keyword.”

Julian Neumann

Head of Product - E-Commerce, flaschenpost

For more than a century, Belk has earned the trust of millions of customers by delivering quality products and outstanding shopping experiences, both in-store and online.

Constructor drove an additional $35 million in revenue, as well as lifts in revenue per visitor and mobile AI Shopping Assistant conversion rates.

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$35M

in revenue

“Hey, did you see Belk has a shopping assistant?” has become a word-of-mouth driver that’s elevating the brand’s reputation as an innovator. In addition to the revenue increases, it’s generating curiosity and creating new reasons for shoppers to visit their site.

Richard Spencer

CIO, Belk

Monica Vinader is an award-winning British luxury jewelry brand known for its contemporary, everyday designs and sustainability leadership.

By tailoring their ranking models to local markets, Monica Vinader proved that even small adjustments in how products are surfaced can drive measurable gains.

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5%

conversion lift

"We’re very data-focused as a business — we don’t just take a partner’s word for it. Everything has to be proven and measured. Constructor not only brings the tech but also challenges us with new ideas, helps us analyze the results, and even tells us when something isn’t a win. That honesty builds real trust."

Mark Dougall

General Manager of Business Systems, Monica Vinader

A leading pet health and wellness retailer in North America, Petco is committed to connecting people, pets, and products.

Driving cumulative lifts over time, Constructor helped Petco gain millions of dollars in additional revenue by improving the customer experience onsite.

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+13%

in site conversions

“We’re now able to searchandise much more effectively with the advanced merchandising controls now available to us, and we love the flexibility we have to partner with the AI and to boost or bury products on our own.”

Tony Gabriele

VP Digital Strategy, Petco

home24 is a leading home living ecommerce company that has grown to over €600 million in annual revenue.

Constructor drove a double-digit lift in search conversion rates for home24, as well as incremental lifts in revenue with Cognitive Embeddings Search.

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Double-digit lift

in search conversion rate

"Aside from the positive return on investment, we love the ease of use, extremely hands-on support, and pleasant experience that comes from working with the Constructor team. If you're an enterprise retailer looking to ramp up search, I highly recommend reaching out to Constructor."

Gianluca Randisi

Chief Product Officer, home24

For more than 95 years, Target Australia has provided customers with amazing experiences by offering high quality products at the lowest prices.

Constructor drove a +A$13M lift in search revenue and decreased Target Australia’s bounce rate by 91%.

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+A$13M

in search revenue

“Constructor allows us to easily load all our product data into their platform so we can personalize what’s shown to each shopper and improve the customer experience, while optimizing for our specific business KPIs. We’re thrilled with the results we’ve seen, which validate this approach and reflect the impact of our digital transformation initiatives.”

Utadi Murphy

General Manager, Digital & Ecommerce, Target AU

Founded in 1985 as a small T-shirt business to fund ski trips to the French Alps, White Stuff has grown into what is today an iconic apparel brand in the United Kingdom and EU.

Constructor drove a 21% lift in search conversion rate, as well as significant lifts in AOV and search transactions.

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+21%

in search conversion rate

"Constructor isn’t built upon legacy platforms that have sort of evolved and evolved. It feels very fresh and built for clothing retail…The adoption from the team was so much faster and so much more intuitive, and we could go onto the more advanced stuff and start gaining more insight."

Ross Loughlin

Head of Ecommerce, White Stuff

Cromwell is one of the UK's largest suppliers of industrial tools, maintenance supplies, and services for businesses.

Constructor drove a 21X ROI upon go-live for Cromwell in addition to significant lifts in add-to-basket rates and conversions.

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21X

ROI upon go-live

“Our customers are rapidly changing how they search for products and services. With Constructor, we feel well-positioned to evolve alongside these changing patterns and continue delivering exceptional experiences for our customers, no matter how their search behaviours evolve in the future.”

Jamie Powell

Head of Digital Products and User Experience, Cromwell

Fisheries Supply is a B2B marine parts supplier and one of the largest distributors of marine products in the United States.

With improved search and browse, Fisheries Supply is consistently serving attractive results and providing an improved B2B customer experience on top of revenue lifts.

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+15%

in revenue per user

"The thing that I appreciate the most about Constructor — other than just the product itself — is that they’re a partner that truly wants to hear and incorporate feedback from customers and not build features in a vacuum. And that's really what we value in a software partner.”

Kyle Sutter

VP of Technology, Fisheries Supply

Grove Collaborative is the world’s first plastic-neutral ecommerce company and supplier for brick-and-mortar retailers.

Since implementing Constructor products in 2023, Grove Collaborative has seen considerable return on their investment.

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20.07X

in overall ROI

"The Constructor partnership has been great. The team is very supportive [and] responsive to our questions and needs that we express. From the beginning, I have felt that they listen closely to understand our goals and take our questions and feedback seriously."

Allie Andersen

Senior Site Merchandising Manager, Grove Collaborative

Bonobos, a fast-growing digitally native brand with an expanding catalog and a growing multi-channel strategy, lives and breathes online clothes shopping.

Constructor drove 9% more search revenue than Bonobos’ legacy search platform, on top of a 6% lift in browse conversions, a 92% lift in recommendations conversions, and a 22% lift in recommendations AOV.

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+92%

in recommendations conversions

"With Elasticsearch, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that. Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for the business results we care about."

Britt Ballard

Senior Director of Engineering, Bonobos

Maxeda DIY Group is the largest home improvement retailer in Belgium, the Netherlands, and Luxembourg with over 300 stores in the region (Praxis, Brico, and BricoPlanit).

With a suite of Constructor solutions including Merchant Intelligence, Maxeda DIY saw measurable lifts in the metrics that matter most to them.

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+4%

in add-to-carts

"When Constructor launched the A/B testing feature, that was a huge breakthrough for us. Previously, there was a lot of talk internally about how to improve product rankings even more. We were never able to A/B test rankings. Now we have a whole A/B testing project that’s scheduled until mid-2024."

Oleksandra Grafova

Manager Digital @ Maxeda DIY Group

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